24 hours a day
7 days week

Pollution and Flooding Response

We aim to attend internal or external flooding within four hours, at any time throughout the year.

Pollution and Flooding Response

MTS Cleansing handles all types of flooding and pollution incidents on your property. Furthermore, we aim to attend internal or external floods within four hours, any time of the year.

If you require urgent assistance, contact the MTS Cleansing team immediately.

How we deal with flooding and pollution

Nobody wants sewage or contaminated water overflowing into a home, business, or garden. However, when it happens, our crews act quickly to clean up and restore the area. For instance, a recent case involved complications caused by a blocked drain.

Once on site, we:

  • First, contain the flood using brooms, sandbags, bunds, or similar measures.

  • Next, identify the source of the problem.

  • Then, recommend the best actions to fix the issue and prevent future occurrences.

  • Remove contaminated water to a licensed disposal site.

  • Pump flood water from property and land.

  • Clean and disinfect the affected area.

  • Fence off contaminated land to keep livestock out.

  • Finally, suggest specialist valet, drying, and dehumidifying services when needed.

To report pollution incidents affecting water or land, contact the Environment Agency on 0800 807060.

Our specialist ADR (Hazchem) teams are available for emergency spillages, industrial accidents and pollution incidents involving dangerous substances. Our fleet of ADR specification tankers and our highly qualified personnel ensure the safe collection and disposal of all kinds of chemical wastes. The MTS blocked drain service is available 24 hours, seven days a week. You should always act quickly when you discover a drain problem to avoid overflow of sewage and potential risk to health.
To help avoid blockages, only ever flush pee, poo and paper down the toilet. That means no sanitary items, wet wipes, food waste, fat, grease or anything else. Fat, oils and grease can create particularly nasty problems over time.
Read more useful advice on what to do if your home suffers flooding in this article from The House Shop.

Contact Us

If you require help with a flooding or pollution incident, please contact us as soon as possible. Our friendly team will be able to answer any questions, and look to get a team to you as soon as we can.

24 hours a day, 7 days a week
We’re here to help

Domestic Services

24hr Emergency Callouts

Have a cess pit, septic tank or drainage emergency? Our domestic services team will act fast to solve it

Industrial Services

We offer a range of industrial and commercial services from flood response to CCTV surveys

Domestic Services

We offer a range of household services from cesspit cleaning to drain repairs

Send us a message